Open Bandpit
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Account and billing

Account security and deletion

Reset a password, understand private data boundaries, or safely remove your Bandpit account.

Sign-in and password security

  • Use email and password or Google sign-in.
  • Google and password access with the same email resolve to one Bandpit user.
  • Password reset links are random, hashed, single-use, and valid for one hour.
  • Google-only accounts do not have a local password to change.

Delete the account safely

Account deletion removes the user and cleans up data owned only by that person. A sole-member band and its private data are removed with the account.

  • Transfer or add another admin before deleting an account that is the only admin of a multi-member band.
  • Cancel an active subscription before deleting the sole owner account of that band.
  • Deleting a venue's last owner removes the claimed venue profile, while gig locations keep their written fallback details.
The account email address cannot currently be changed in place.

Still stuck?

Send feedback from Bandpit and follow the reply in your private feedback history.

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