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Account and billing

Account and band deletion

Reset a password, understand private data boundaries, or safely remove one band or your Bandpit account.

Sign-in and password security

  • Use email and password or Google sign-in.
  • Google and password access with the same email resolve to one Bandpit user.
  • Password reset links are random, hashed, single-use, and valid for one hour.
  • Repeated sign-in, registration, and password recovery attempts are temporarily paused before expensive password work or email delivery.
  • Abuse counters keep protected hashes rather than raw network addresses, email addresses, or reset links, and expire automatically.
  • Google-only accounts do not have a local password to change.

Delete one band

An admin can remove one band without deleting their Bandpit account. Open that band's Settings page, scroll to Delete band, and type the exact band name to confirm.

Deletion removes the band's songs, arrangements, setlists, gigs, Live history, private recordings, public page, followers, reminders, enquiries, invitations, and owned images. If another event owner had linked the band in a lineup, the written artist name and schedule stay on that event but the Bandpit link is removed.

  • Remove every other member first. One admin cannot erase a workspace that another person still belongs to.
  • Cancel an active recurring subscription first so the deleted band cannot leave a Stripe charge behind.
  • Lifetime Pro does not block deletion, but the licence is permanently removed and cannot be transferred or restored.
This action cannot be undone. Use it only when the band and its private workspace should be permanently removed.

Delete the account safely

Account deletion removes the user and cleans up data owned only by that person. Every sole-member band is removed through the same complete cleanup used by Delete band.

  • Transfer or add another admin before deleting an account that is the only admin of a multi-member band.
  • Cancel an active subscription before deleting the sole owner account of that band.
  • Deleting a venue's last owner removes the claimed venue profile, while gig locations keep their written fallback details.
The account email address cannot currently be changed in place.

Still stuck?

Send feedback from Bandpit and follow the reply in your private feedback history.

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