Fan notifications and follower exports

How following works

The fan enters an email address and city on a public band or gig page, accepts the consent text, and confirms the email. An unconfirmed request expires after 24 hours.

A confirmed follower can receive a new-show email for the selected city and a reminder the day before the gig. Accepted guest appearances can notify the guest artist's followers too.

A visitor can instead ask for one reminder from a specific public gig page. That request has a separate confirmation and unsubscribe path, sends once, expires after the event and never appears in the band's follower list or CSV export.

Delivery safeguards

• Messages are deduplicated for each follower, gig, and notification type.
• Failed new-show messages can be retried up to three times.
• A tour import sends no more than one new-show alert per city.
• Every email contains a visible unsubscribe link and one-click unsubscribe support.
• Repeated automated signup attempts are temporarily paused without storing raw network addresses in the abuse counters.
• One-off reminders are atomically reserved before delivery so overlapping scheduled jobs cannot send the same reminder twice.

Use the follower list

Editors can see confirmed followers and cities, then export up to 10,000 rows as a UTF-8 CSV. The export is protected against spreadsheet formula injection.